Cancellation policy

Grumplets does not currently offer subscription, pre-order, or try-before-you-buy purchase options.

For standard orders, if you need to request a cancellation or change, please contact customer@shopgrumplets.com as soon as possible. We will do our best to accommodate requests before an order enters fulfillment, but we cannot guarantee that an order can be changed or canceled once processing has begun.

If an order has already shipped, our standard Returns & Refunds Policy applies.